Testimonials

Below is a collection of testimonial letters from clients who have worked with me in the past. Some of them are from buyers and some are from sellers. This post will continually updated with additional testimonials. Also, don’t forget to check out the actual homes in the SOLD! section. If you have any questions whatsoever, please don’t hesitate to contact me.

“ Mark went above and beyond our expectations. He was experienced and professional, courteous and very approachable. Mark helped us make informed decisions by sharing his expertise and insights. He was always OUR advocate, fully explaining the issues and possible solutions. When we had unforeseen problems, his persistence and dedication kept our spirits up. He made our home buying experience stress free with his integrity and dedication. He has our highest recommendations as a realtor!” - Danny and Emily W., Arcadia CA

“ Mark’s guidance, patience, and professionalism were instrumental in making the sale of my property a very positive experience. He knows his market, his organizational skills are superb, and his constant communication was a dream. His support team made me feel like I had a group of professionals working for me. There is only one realtor in the San Gabriel Valley I would recommend – Mark Cheng!” - Deborah D., Arcadia CA

“ I chose to work with Mark because of his quiet patience, area market knowledge, great marketing plan, superb use of technology, and willingness to go the extra mile to get the job done. I must say that this transaction was the easiest and smoothest I have ever experienced. I thank him for the amazing professionalism and insight that he brought to the sale of my home.” - Terry G., Arcadia CA

“ I was extremely happy working with Mark. I know that I would not have gotten better service with any other agent. I could always depend on him to come through and highly recommend him.” - Shila G., Pasadena CA

“ Weeks after I purchased a condominium in Arcadia, my living situation changed and I had to sell it immediately. In less than 30 days through his aggressive marketing campaign, Mark obtained multiple offers for my condominium. One offer was an all cash offer and amounted to $32,000 more than I purchased the home for. I credit his work ethic, his professionalism, and his perseverance for the successful sale of my home. You will not find a real estate agent who works harder for his clients than Mark.” - Ying P., Arcadia CA

“ Mark helped me negotiate an amazing price for my first home. A few months after I bought my condominum, a very similar unit in the complex in worse condition sold for much much more than I paid. It was my first home buying experience and Mark walked me through all the details of the process and was always accessible for my questions. I couldn’t have asked for more.” - Stanford H., Arcadia CA

“ WOW! Within a day of placing our house on the market we had an acceptable offer just pocket change off of our asking price. You did a great job at getting loads of people out to the open house. And thank you for your savvy in understanding the ins-and-outs of real estate transactions, staying with the fine points of closing negotiations that brought this offer to completion. Throughout the whole process we have appreciated your support, your advocating for us, and the good advice you provided. It has been a pleasure to work with you.” - Jack and Yvette P., Arcadia CA

“ I would like to commend Mark on his professional service and keen commitment in the real estate business. My husband and I are San Francisco residents relocating to Southern California for retirement. It is incredible that Mark actually helped us with such a successful remote search for housing that we are so happy to be able to find the right condo that suits our purpose. Mark understands perfectly our taste, he is very resourceful and efficient. Even when we were not physically present, Mark communicated to us details of listings including photographs and floor plans. House hunting has never been made so easy. We have had a most pleasant experience in our purchase. We take no hesitation to recommend Mark to all our friends for their housing needs !” - Vivian W., Arcadia CA

“ As first time homebuyers, we really appreciated Mark’s efforts in helping us find our first home and in explaining the entire process from start to finish. Mark is not only quick to respond to all of our questions, but also patient and willing to go out of his way to make sure things get done in a timely fashion. We are extremely pleased with Mark’s services and would recommend him in a heartbeat to anyone looking for a new home.” - Perry and Connie L., Temple City CA

“ I appreciate all your hard work in closing our house transaction. You thought creatively, were persistent, and ultimately you are great at what you do…I will refer you in a heartbeat to anyone in the area looking to buyer or sell a house.” - Lauren G., Temple City CA

“ My husband and I contacted Mark by phone to discuss selling my Mom’s house. When we met with Mark the next morning he already had all the paperwork in order to begin the selling process. Within one week of putting the house on the market – it sold – and for top dollar! Mark is a Realtor who knows the housing market and all the steps involved with seling a house. He really made the whole transaction very simple for us.

Mark Cheng is not only professional but he is a real pleasure to work with as well. Mark is also a person with integrity as he followed through on everything that he said he was going to do.

If you want exceptional results in selling a house, we highly recommend Mark Cheng.” - Laurie and Jim C., Arcadia CA

“ In this past few months working with Mark, I am very surprised that a person so young actually knows so much about this business. His attitude toward work is second to none. Mark works so hard and knows every little detail that had helped me streamline my sale in a timely fashion. I can’t tell you how satisfied I am to have hired Mark as my agent. Mark is very disciplined and managed all the fine details of the transaction. I will strongly recommend Mark to any of my friends and relatives because he simply knows this business! Thank you Mark, from the bottom of my heart.

Last but not least, I have to say that not only have I met an agent, but I have also met a lifetime friend.” - Calvin C., Arcadia CA